12 Month Warranty
We want you to be satisfied with product performance and product durability. That’s why all products that are categorized under our 12 month warranty are guaranteed to be free of breakage, under reasonable condition, within the time period of one year from the date of purchase. If for some reason your merchandise is damaged due to defects in materials or manufacturer workmanship your product will be repaired free of charge. If reasonable repairs are not feasible or acceptable, Microseven may choose to furnish a replacement.
To obtain warranty service, there are no deductibles or hidden fees. However, you will need to pay to deliver the product to us. On the other hand, there is no charge for shipping the repaired product or brand new product to you.
All products that are return to us for repair require a Return Merchandise Authorization (RMA) number. You may obtain a RMA number by contacting Microseven Customer Service at (909) 348-5577, email address: email@example.com. You should display the RMA number prominently on the outside of the box to avoid delays to your repair. Please mail your item to our Customer Service Department at –
Microseven Systems, LLC
404 S Lemon Ave., Suite 9
Walnut, CA. 91789
Please note products showing abuse, misuse, alteration, or lightning strikes may not be repaired or replaced under our 12 month warranty.
In the event that a product needs repair after one year from the date of purchase, Microseven is still there for you. We will assist in having items repaired by the manufacturer or a suitable repair facility if possible. In cases like this, customers will be charged for cost of repair and handling.