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Home » Policies » Return Policy

Please call Technical Support for assistance at (909) 348-5577 during Monday-Friday 9:00 AM to 5:00 PM Pacific time. We accept Returns within 30 days (from the date the customer received the products). 

Return Shipping Instructions

    * Return the merchandise to us within 30 days of your original receipt of the order.
    * Please call Technical Support at (909) 348-5577 Monday-Friday 9:00 AM to 5:00 PM Pacific time for assistance.
    * The returning
 products need to include all original packaging materials.

    * Carefully repackage and double-box the merchandise with the order number clearly displayed on the outside package.

    * Send return package to the following address:

          Customer Service Department
          Microseven Systems, LLC
          404 S Lemon Ave., Suite 9
          Walnut, CA. 91789

    * We recommend items be shipped with a tracking number.

Upon receipt of the returned merchandise in good order in accordance with the above and within 30 days of original delivery, we will issue credit to your charge account. You may elect to receive store credit towards another purchase or to simply receive a refund.

REQUESTING A RETURN

You can send us an email, or create a ticket or call tech support department to request a return. 

1. Email address: support@microseven.com.

2. Go to support portal to create a ticket.

3. Call 909-348-5577, support team will assist you for your request of return.



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